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25 Nov 2018
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Vacation Tips

One of the greatest things when traveling to Mexico is the relief of having someone to assist you in the event of an emergency. Don´t get us wrong, Riviera Maya is one of the safest places to visit with family and friends (children included), but there is no such a thing as “too informed”. We are always trying to come up with helpful information for our dear travelers and this time we have found some basic details all our readers should have if they are traveling to this beautiful paradise.

Pharmacies And Especial Equipment

There are many options in Cancun, Playa del Carmen and Tulum town for pharmacies that are inexpensive. Most of them located on the main avenues. One of our favorites is “Similares”, they provide generic medicine at a very affordable cost and the best thing is they also offer consultation for only $60.00pesos which is less than $5.00usd. Similares pharmacies/clinics are basically found every two corners, the only thing is they are not open 24/7 but from 9:00am to 2:00pm and from 4:00pm to 8:00pm you can get diagnosed. Probably the only disadvantage is that the Doctors wont speak English most of the time, but the pharmacy service is simply great, just don´t forget to bring your Medical prescription.

Another great service we have found for travelers with special needs, is the rental of especial equipment. Wheel chairs, scooters, accessories, cribs, car seats, oxygen tanks, you name it! Playamobility delivers to your condo or vacation house and you can also visit them directly in Playa del Carmen office. Deliveries in Playa del Carmen town are completely FREE.

Emergency Contacts For Travelers

If you ever find yourself in an emergency, these are the phone numbers you should contact. We highly recommend you to contact your travel agent or your Concierge first, to make sure the language is not a problem to get the help you need.

  • Red Cross Playa del Carmen : (984) 873 1233
  • Red Cross Tulum: (984) 802 5521
  • Akumal Ambulance: (984) 879 2250 and (984) 120 1678
  • Dr Bernardo, Playadoctor house calls: (984) 745 0294
  • Tulum General Hospital: (984) 871 2271
  • Touristic Police: (984) 849 7133
  • General Emergency in all Quintana Roo State: 911
  • Concierge for LocoGringo customers and ALL travelers in general: (984) 196 1049
  • Medical Services And Private Doctor
  • Tulum Red Cross

We are happy to have Dr Bernardo Díaz as our main contact for medical emergencies, he attends house calls and has provided consultation for both; staff and customers of LocoGringo, always with the greatest service. In case you need specific medical care or information to make your insurance valid in Riviera Maya hospitals, he is the right person to contact. He is also the director of Playadoctor walk-in clinic in Playa del Carmen, where they speak English, Italian and Spanish.

The recently open Centro Medico Tulum is highly recommended and offer general consultation for only $200.00pesos. Dental consultation rate is $150.00pesos and it is open for emergencies 24/7. They do offer assistance in English. Another good option are the private hospitals that accept US Medical insurance. The best one in Riviera Maya is Hospiten located in Playa del Carmen right on the highway.

No matter what, we would love to think your first option will always be us. LocoGringo is proud to continue assisting travelers from all over the globe especially during emergencies. So please do not forget to give us a call or email us to: we would love to help!