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5 Bedrooms
5.5 Baths
13 Guests
Truly Perfect Beachfront Home

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Featured Amenities

  • Staff Picks
  • Book online now
  • Flexible Cancellation
  • Heated Pool
  • Great for Families
  • Direct Beach Access

Description

This Home has it All

Rarely do you find a property that offers it all and Casa Cielo is one of those rare finds.  Situated on the tranquil waters of South Akumal Bay, this 5 bedroom beachfront home features an elegant and welcoming design.  A beach lovers delight, you and your guests will enjoy snorkeling the calm blue waters or cruising the bay on one of the many kayaks or paddle boards.

The owners have taken great care to create a thoughtful and well appointed beach home that is both comfortable and luxurious.  This 5000 square foot home was built in the style of colonial design of old Mexico, complete with a large brick cupola over the living room and stunning artwork from the owner's travels throughout the Yucatan.  

The ground floor features a large sunken living room with extra seating that overlooks the swaying palm trees and white sand beach.  A large kitchen that is fully equipped gives way to a large breakfast bar.  A great spot for cooking and entertaining!  The staff will prepare a complimentary arrival dinner and a simple continental breakfast of fruit and pastries from Monday - Saturday.

Five Spacious Bedrooms

Ideal for couples and families, Casa Cielo features three primary suites.  The first is beach level with a large king bed, sofa bed and sliding glass doors that lead out to the beach. The bedroom has an oversized ensuite bathroom complete with double vanity and jacuzzi tub.

The 2nd Suite is situated on the upper floor with a king bed and oceanfront terrace.  This bedroom also has a spacious ensuite bathroom with dual sinks and shower.

The 3rd bedroom is furnished with a king size bed with a nice view overlooking the pool and the Caribbean. 

The 4th bedroom, a guest room, enjoys a garden view and is furnished with a queen bed. Each upper level bedroom enjoys private bathroom.

The 5th bedroom is located on the garden side of the house it is a guesthouse suite with a king bed, 2 single beds, a trundle bed, and an ensuite bathroom.

Tranquil South Akumal Bay

The beachside swimming pool of Casa Cielo is lovely, a deep cool blue complete with a mosaic turtle. The rooftop terrazzo is complete with built in seating and makes an excellent setting for early morning yoga, evening cocktails or watching the stars. South Akumal enjoys one of the most perfect beaches in the area. A long stretch of white sandy runs the length of the bay. South Akumal Bay is also dotted with coral heads making it an excellent place to snorkel or swim.

Bedding Details

Main house 4 bedrooms. Guesthouse 1 bedroom. Maximum 13 people when main and guest house are combined.

Main Villa:

  • Primary Bedroom Suite, Lower Level, King Bed, Sofa Bed
  • Primary Upper Level Suite, King Bed
  • Guest Bedroom, Upper Level, King Bed
  • Guest Bedroom, Upper Level, Queen Bed
  • Guest House Casita: King Bed, 2 Single Bed and a Trundle Bed

Amenities

Property Features

  • Beachfront
  • Air conditioned - Central
  • Gated Community
  • Gardenview guest house
  • Waterfront
  • Swimmin Pool - Heated/Private

Indoor Features

  • Full Kitchen
  • Purified bottled water provided
  • Living room - open concept
  • Dining room - open concept
  • Ceiling fans
  • Hair dryers
  • Safe for valuables
  • High Chair and crib upon request
  • Breakfast Bar
  • Coffee Maker
  • Jacuzzi in master bath

Outdoor Features

  • Outdoor living area
  • Outdoor dining
  • Patio
  • Rooftop terrace
  • Terrace
  • BBQ - Charcoal grill
  • BBQ - Gas Grill
  • Outdoor shower
  • Lounge Chairs
  • Beach shade
  • Kayaks
  • Paddleboards
  • Snorkeling gear
  • Life jackets
  • Ice chests
  • Nearby Golf Course ($)
  • Shaded areas

Service Features

  • LG 24h Concierge Serv. included
  • Complimentary Arrival Dinner
  • Continental Breakfast (Mon- Sat)
  • Cook Services upon request ($)
  • Laundry service ($)
  • Maid services 6 days per week
  • Off street parking
  • Linens and Bath Towels Provided
  • Beach Towel Provided
  • Staff lives onsite
  • Snorkelling trips ($)
  • Fishing trips ($)

Entertainment

  • WiFi Internet
  • Smart TV with Netflix
  • Sonos Sound System w / BlueTooth

Availability

Key
#Night Available#Night Unavailable#Arrive Only#Depart Only
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Rates

Casa Cielo Weekly Rental Rates

Season2024 DATESWeeklyMN
High SeasonJan 6 - Feb 16$6,8005
Pres. WeekFeb 17 - Feb 23$7,3007
High SeasonFeb 24 - Mar 22$6,8005
SpringMar 23 - Apr 12$7,3005
SummerApr 13 - Aug 16$5,3004
Fall IAug 17 - Oct 18$4,8004
Fall IIOct 19 - Nov 22$5,3004
ThanksgivingNov 23 - Nov 29$7,3005
Mid SeasonNov 30 - Dec 20$6,3004
Christmas Dec 21 - Dec 27$12,9007
New YearDec 28 - Jan 3$12,9007

Policies:

  • Maximum 13 people between the main house and casita.
  • Please add 22% tax. 
  • MN = Minimum Nights required
  • Non-refundable US$100 damage waiver required.
  • Rates are in US dollars per week.
  • PET POLICY - PETS CONSIDERED for an additional fee.

Location

Reviews

Leave a Review

Amazing house and location. Wonderful place

Reviewed on 2023-10-11 by Melissa Six
Overall
5
Such an amazing house and location. The house itself is so vibrant and full of character and the beach right outback is absolutely idyllic! A wonderful place for a small elopement :) Manda (the host) was very responsive and so helpful planning everything and recommending activities, restaurants, etc. Would love to come back again.

Such an amazing house and location. The house itself is so vibrant and full of character and the beach right outback is absolutely idyllic! A wonderful place for a small elopement :) Manda (the host) was very responsive and so helpful planning everything and recommending activities, restaurants, etc. Would love to come back again.

Favorite stay

Reviewed on 2023-08-09 by Jennifer Tziambazis
Overall
5
Favorite stay

Favorite stay

Absolutely amazing!

Reviewed on 2023-12-18 by Beata Z. , Londonderry, NH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We rented Casa Cielo to spend family vacation with our adult children and could not be happier. Plenty of room for all 8 of us, gorgeous beach, lovely pool, amazing weather, warm water. We rented 2 cars to get there, that allowed us to explore local restaurants, visit cenotes, Tulum.
We loved kayaking in the ocean. I hope we will come back.

We rented Casa Cielo to spend family vacation with our adult children and could not be happier. Plenty of room for all 8 of us, gorgeous beach, lovely pool, amazing weather, warm water. We rented 2 cars to get there, that allowed us to explore local restaurants, visit cenotes, Tulum.<br/>We loved kayaking in the ocean. I hope we will come back.

Manager's Response

Thank you, Beata

We are so glad to know your family vacation at Casa Cielo with your adult children was a success. Let us know when you're ready to join us again, and we'll help you plan another great vacation.

Casa de Cielo

Reviewed on 2023-08-28 by Ed H. , Charlotte , NC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything was exactly as advertised, the beautiful pictures don’t do justice to the gorgeous private beach and the attention to detail and customer service exceeded expectations.

Everything was exactly as advertised, the beautiful pictures don&#x2019;t do justice to the gorgeous private beach and the attention to detail and customer service exceeded expectations.

Manager's Response

Hi Ed!

Thank you for the kind words! We're thrilled that we exceeded your expectations and that you enjoyed the private beach and our service. Hope to welcome you back soon!

Casa Del Cielo is Fantastic!!!

Reviewed on 2023-07-03 by Brook T. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My family of 10 and three generations absolutely loved our week at Casa Cielo. Marcy and Susy are the best and you cannot go wrong with having them cook up meals for you. Villa hosts/concierges Manda and Jennifer are delightful and insured we had everything we needed. The Villa is on the beach and very secluded. It was and idyllic vacation and we will be back.
Akumal Direct are efficient and helpful. My only complaint is with the transportation company they use. Next time I will likely use another company for airport transfers to and from Akumal.

My family of 10 and three generations absolutely loved our week at Casa Cielo. Marcy and Susy are the best and you cannot go wrong with having them cook up meals for you. Villa hosts/concierges Manda and Jennifer are delightful and insured we had everything we needed. The Villa is on the beach and very secluded. It was and idyllic vacation and we will be back.<br/>Akumal Direct are efficient and helpful. My only complaint is with the transportation company they use. Next time I will likely use another company for airport transfers to and from Akumal.

Manager's Response

Thank you so much for sharing your wonderful experience at Casa Cielo, Brook! We are so glad to hear that you and your family of 10 had such a great time with Marcy, Susy, Manda and Jennifer. We are glad that you were able to enjoy the Villa's beachfront location and the seclusion it provided. We are sorry to hear about your experience with the transportation company and will take that into consideration for future guests. We look forward to welcoming you again soon!

Voted #1

Reviewed on 2023-06-29 by , Orlando, FL US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My family(41 people)stayed in 3 houses and 2 condos on the same street as Casa del Cielo, qnd all of them voted it #1. It was beautiful in every way. It was obvious to us that it was decorated and furnished with thought and care. Thanks to all involved.

My family(41 people)stayed in 3 houses and 2 condos on the same street as Casa del Cielo, qnd all of them voted it #1. It was beautiful in every way. It was obvious to us that it was decorated and furnished with thought and care. Thanks to all involved.

Manager's Response

Thank Joanne,

We're glad to know your friends and family visiting South Akumal voted Casa Cielo #1. Do let us know when you're ready to join us again and we'll gladly help you plan another great vacation.

Amazing!!! A bucket list item!

Reviewed on 2023-06-11 by Chris N. , Canon City, CO Unknown
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
We spent seven days/six nights at the Casa Cielo. It was an incredible trip. The bedrooms and bathrooms are very spacious. The living room, a well-stocked kitchen and the dining area worked great for our family of 12. The casita worked perfectly for our teenage son and his buddy. The terrace was perfect for the sunsets. We spend hours on the covered patio. The shaded and beautiful private beach (which was kept sargassum free by workers daily) is steps from the house. The kids loved the private pool. Kayaks, a paddle board, pool toys, water shoes and snorkeling equipment are all readily available. The pictures don't do the property justice. Manda was incredible helping us schedule our trips to swim with the turtles, see Maya ruins and swim in a cenote, answering our questions, and bringing us breakfast pastries. Marci and Suzi cooked three meals for us and the two of them were one of our favorite parts of the trip! We HIGHLY recommend a stay at Casa Cielo and we hope to make it back sometime in the future.

We spent seven days/six nights at the Casa Cielo. It was an incredible trip. The bedrooms and bathrooms are very spacious. The living room, a well-stocked kitchen and the dining area worked great for our family of 12. The casita worked perfectly for our teenage son and his buddy. The terrace was perfect for the sunsets. We spend hours on the covered patio. The shaded and beautiful private beach (which was kept sargassum free by workers daily) is steps from the house. The kids loved the private pool. Kayaks, a paddle board, pool toys, water shoes and snorkeling equipment are all readily available. The pictures don't do the property justice. Manda was incredible helping us schedule our trips to swim with the turtles, see Maya ruins and swim in a cenote, answering our questions, and bringing us breakfast pastries. Marci and Suzi cooked three meals for us and the two of them were one of our favorite parts of the trip! We HIGHLY recommend a stay at Casa Cielo and we hope to make it back sometime in the future.

Manager's Response

Thank Chris,

We're glad to know you enjoyed your stay at Casa Cielol. Do let us know when you're ready to join us again and we'll gladly help you plan another exceptional vacation.

Wonderful family vacation

Reviewed on 2023-04-27 by Susan D. , Westlake, OH United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family of 10 had a great week at Casa Cielo. The house was large and well laid out for a group. Everything was spotless and kept that way by Susie. Our grandsons loved the pool! The kayaks were great to have and we enjoyed snorkeling right from the house. We’d love to come back.

Our family of 10 had a great week at Casa Cielo. The house was large and well laid out for a group. Everything was spotless and kept that way by Susie. Our grandsons loved the pool! The kayaks were great to have and we enjoyed snorkeling right from the house. We&#x2019;d love to come back.

Manager's Response

Hi Susan,

Thank you for your review and recommendation for Casa Cielo. It's wonderful to see that your party of 10 had a great time during your stay. Please, let us know when you're ready to visit Akumal again and we'll gladly help you plan another family vacation.

Wonderful vacation!

Reviewed on 2023-02-27 by Linda K. , Chevy Chase, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our family of nine, ranging from 22 months to 65 years had a fantastic stay at Casa Cielo. We were all charmed by the Mexican decor and art and loved the ease of stepping out the door directly to the pool and beach. The house layout worked extremely well for our multiigeneration family. Akumal Direct was terrific and easy to deal with. The caretaker/chefs Susie and Marcelo were amazing. They prepared delicious local dishes and requested Mexican specialties each night for dinner. We were spoiled by the chefs and by house manager, Jen, who delivered fajitas, fresh fruit, and baked goods from Turtle Bay Cafe upon our arrival. Casa Cielo was ideal for us!

Our family of nine, ranging from 22 months to 65 years had a fantastic stay at Casa Cielo. We were all charmed by the Mexican decor and art and loved the ease of stepping out the door directly to the pool and beach. The house layout worked extremely well for our multiigeneration family. Akumal Direct was terrific and easy to deal with. The caretaker/chefs Susie and Marcelo were amazing. They prepared delicious local dishes and requested Mexican specialties each night for dinner. We were spoiled by the chefs and by house manager, Jen, who delivered fajitas, fresh fruit, and baked goods from Turtle Bay Cafe upon our arrival. Casa Cielo was ideal for us!

Great week at Villa Cielo

Reviewed on 2023-02-21 by James B. , Oconomowoc, WI United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
5
Property condition
5
We rented Villa Cielo for a week in early Feb with our 4 adult children and their spouses. The house worked out perfectly for us. Each of the 5 bedrooms had its own bath (prefect when dealing with couples). The service we received was outstanding. Prior to our trip Marcia of ADR was very helpful even suggesting Easyway Rental Car which turned out to be a great option for our large group. Then once we got there Jenn took over as the house manager stopping by several times making sure we had everything we needed. When we arrived Jenn had arranged for a large platter of fresh fruit and Chicken fajita stir fry to be to be waiting for us. Perfect for the first night there when everyone is tired from flying in. This was a really nice touch.
The onsite house keeping crew was very good, keeping the place clean without interfering with our use of the house.
I was concerned that there would be a shortage of restaurants within a close drive but there turned out to be several very good ones. We didn't have a bad meal and only had to drive 10 minutes. I'd recommend La Buena Vida, a fun place right on the water and for a unique experience try Namaste Jungle Restaurant. Namaste is has a unique setting right in a wildlife rescue preserve and the food was excellent and reasonably priced.
One more note on the Cielo service. They provide kayaks and a SUP for use in the ocean. When we got there most of the paddles were in pretty bad shape. I messaged Jenn and the next day they delivered new paddles. What service.
One minor note, there is no hot tub and the pool is not heated so if you happen to be there during a cool spell it can be chilly

We rented Villa Cielo for a week in early Feb with our 4 adult children and their spouses. The house worked out perfectly for us. Each of the 5 bedrooms had its own bath (prefect when dealing with couples). The service we received was outstanding. Prior to our trip Marcia of ADR was very helpful even suggesting Easyway Rental Car which turned out to be a great option for our large group. Then once we got there Jenn took over as the house manager stopping by several times making sure we had everything we needed. When we arrived Jenn had arranged for a large platter of fresh fruit and Chicken fajita stir fry to be to be waiting for us. Perfect for the first night there when everyone is tired from flying in. This was a really nice touch.<br/>The onsite house keeping crew was very good, keeping the place clean without interfering with our use of the house.<br/>I was concerned that there would be a shortage of restaurants within a close drive but there turned out to be several very good ones. We didn't have a bad meal and only had to drive 10 minutes. I'd recommend La Buena Vida, a fun place right on the water and for a unique experience try Namaste Jungle Restaurant. Namaste is has a unique setting right in a wildlife rescue preserve and the food was excellent and reasonably priced.<br/>One more note on the Cielo service. They provide kayaks and a SUP for use in the ocean. When we got there most of the paddles were in pretty bad shape. I messaged Jenn and the next day they delivered new paddles. What service. <br/>One minor note, there is no hot tub and the pool is not heated so if you happen to be there during a cool spell it can be chilly

Manager's Response

Thank you, James!

We always appreciate your family's review and recommendation. Do let us know when you're ready to visit us again and we'll gladly help you plan another great stay at week at Villa Cielo.

Amazing home in amazing Akumal!

Reviewed on 2022-07-17 by Michelle M. , Mexico
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
My family as I had such an incredible relaxing time! The house was perfection for us. It embraced the feel of Mexico with all its traditional architectural features, decor around the house and bright colors! Super spacious and perfect for a huge family trip, spent everyday outside by the pool and enjoyed the water sports too!

My family as I had such an incredible relaxing time! The house was perfection for us. It embraced the feel of Mexico with all its traditional architectural features, decor around the house and bright colors! Super spacious and perfect for a huge family trip, spent everyday outside by the pool and enjoyed the water sports too!

Manager's Response

Wow, Michelle!

Thank you for such a wonderful review at Casa Cielo. We're glad you were able to enjoy a relaxing stay and look forward to your next visit.

Let us know when you're ready to join us again and we'll gladly help you find the place you most want with us!

Amazing House, Incredible Wedding Venue

Reviewed on 2022-03-21 by , Rock Hill, SC United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
3
We had an amazing time at Casa del Cielo, the location is 10 mins from Akumal Centro and we felt super safe in the gated community. The house was packed with just about anything you could possibly need - sunscreen, bug spray, mixers/liquor left behind by past guests, snorkel gear, water shoes, pool floats, etc. We were a rowdy group of 11 that stayed in the house, but 23 guests for our wedding that frequented the house during our stay. The beds were super comfy!

We did run into some maintenance issues that gave us the impression that the place needs some TLC. The casita's shower was broken for the first day and a half so our guests were unable to shower in their room after arriving from the airport, we had serious water leaking in several places in the master bedroom that required buckets to catch the leaks, and the AC in one of the guest rooms was out for several days with no fix, in the end, one of our guests who is a handyman found a screwdriver and fixed it themselves. The caretakers on the property were very nice and Suzy did an amazing job with housekeeping daily.

Overall, we really loved it here and hope to return one day. Our wedding was so intimate and I wouldn't hesitate to recommend it for a wedding venue or long stay in Akumal with some adjustments to maintenance. The house is bigger and better than the photos, book it!

We had an amazing time at Casa del Cielo, the location is 10 mins from Akumal Centro and we felt super safe in the gated community. The house was packed with just about anything you could possibly need - sunscreen, bug spray, mixers/liquor left behind by past guests, snorkel gear, water shoes, pool floats, etc. We were a rowdy group of 11 that stayed in the house, but 23 guests for our wedding that frequented the house during our stay. The beds were super comfy!<br/><br/>We did run into some maintenance issues that gave us the impression that the place needs some TLC. The casita's shower was broken for the first day and a half so our guests were unable to shower in their room after arriving from the airport, we had serious water leaking in several places in the master bedroom that required buckets to catch the leaks, and the AC in one of the guest rooms was out for several days with no fix, in the end, one of our guests who is a handyman found a screwdriver and fixed it themselves. The caretakers on the property were very nice and Suzy did an amazing job with housekeeping daily. <br/><br/>Overall, we really loved it here and hope to return one day. Our wedding was so intimate and I wouldn't hesitate to recommend it for a wedding venue or long stay in Akumal with some adjustments to maintenance. The house is bigger and better than the photos, book it!

Marci & Suzi are the best!

Reviewed on 2022-02-21 by , Mesa, AZ United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Our party of 8 very much enjoyed our vacation at Akumal beach & Casa Cielo! Marci & Suzi made the stay outstanding! Marci’s carne asada was to die for!! Suzi is so cheerful & kind!! If you get a chance, have them cook for you :)

Our party of 8 very much enjoyed our vacation at Akumal beach & Casa Cielo! Marci & Suzi made the stay outstanding! Marci&#x2019;s carne asada was to die for!! Suzi is so cheerful & kind!! If you get a chance, have them cook for you :)

We Will Return

Reviewed on 2022-01-04 by Tami T. , philad, PA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We had a wonderful time at Casa del Cielo. The location, just south of Akumal, is serene with a beautiful beach. The home has lovely details and is very comfortable.
Marcy and Suzy were fantastic! They are kind, funny and very accommodating. Marcy is an excellent cook and prepared our breakfast and dinner each day. Suzy is like your mom away from home. Being greeted by them each morning brought a smile to our faces. They treated us like family and while we loved the casa and beach, they were the best part of our stay.
A few of us have stayed in Akumal before but some people in our group were introduced to Mexico for the first time. It was an incredible first introduction. Jennifer, the property manager checked in each day and brought goodies from her shop.
Dealing with Akumal Direct was easy and they even set up our covid tests for our return to the US to be done onsite.
While I wish Casa del Cielo was a bit closer to Akumal with the shops and dining - we will return. Not only for the lovely home and beach but to see Marcy and Suzy again. If you are looking for a place to relax, soak up the sun and enjoy excellent prepared local food, this is your location.

We had a wonderful time at Casa del Cielo. The location, just south of Akumal, is serene with a beautiful beach. The home has lovely details and is very comfortable. <br/>Marcy and Suzy were fantastic! They are kind, funny and very accommodating. Marcy is an excellent cook and prepared our breakfast and dinner each day. Suzy is like your mom away from home. Being greeted by them each morning brought a smile to our faces. They treated us like family and while we loved the casa and beach, they were the best part of our stay. <br/>A few of us have stayed in Akumal before but some people in our group were introduced to Mexico for the first time. It was an incredible first introduction. Jennifer, the property manager checked in each day and brought goodies from her shop. <br/>Dealing with Akumal Direct was easy and they even set up our covid tests for our return to the US to be done onsite. <br/>While I wish Casa del Cielo was a bit closer to Akumal with the shops and dining - we will return. Not only for the lovely home and beach but to see Marcy and Suzy again. If you are looking for a place to relax, soak up the sun and enjoy excellent prepared local food, this is your location.<br/>

Perfect spot for active families

Reviewed on 2021-11-29 by James S. , Bainbridge Island, WA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Lovely, well-maintained home on an incredible snorkeling beach. Pictures are accurate. Marcelo and Susie live on the property and were a wonderful resource. They prepared a delicious traditional dinner for us one evening. Jennifer, who owns nearby Turtle Bay Cafe, manages things and brought by freshly baked treats several times. There is 24-hour security.

Casa del Cielo is about 3 km south of Akumal proper on its own little bay. It's sheltered by a reef and provides great opportunities for snorkeling, paddle-boarding and kayaking. The rooftop is nice for stargazing on clear nights.

Highly recommended.

Lovely, well-maintained home on an incredible snorkeling beach. Pictures are accurate. Marcelo and Susie live on the property and were a wonderful resource. They prepared a delicious traditional dinner for us one evening. Jennifer, who owns nearby Turtle Bay Cafe, manages things and brought by freshly baked treats several times. There is 24-hour security.<br/><br/>Casa del Cielo is about 3 km south of Akumal proper on its own little bay. It's sheltered by a reef and provides great opportunities for snorkeling, paddle-boarding and kayaking. The rooftop is nice for stargazing on clear nights. <br/><br/>Highly recommended. <br/>

We Didn't Want to Leave

Reviewed on 2021-09-28 by Stephen L. , Austin, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Great house in a great location. It's got everything you need & then there's a pool & palm trees & a beach & it's essentially a private beach. Lovely water, beautiful sunrises, all the things. Ruins & cents are not far away if you need an excursion, but good luck pulling yourself away from Casa Cielo. We ordered groceries in advance so as soon as we arrived we were cracking beers & in the pool. Don't skip out on having caretakers Suzi & Marci make a meal for you--best molé I've ever had. We're already thinking about our next visit.

Great house in a great location. It's got everything you need & then there's a pool & palm trees & a beach & it's essentially a private beach. Lovely water, beautiful sunrises, all the things. Ruins & cents are not far away if you need an excursion, but good luck pulling yourself away from Casa Cielo. We ordered groceries in advance so as soon as we arrived we were cracking beers & in the pool. Don't skip out on having caretakers Suzi & Marci make a meal for you--best molé I've ever had. We're already thinking about our next visit.

Family Vacation

Reviewed on 2021-08-08 by Jennifer H. , Springboro, OH United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This was our first family vacation since we became grandparents! The house, Casa Cielo, was beautiful. We loved everything about the house. The pool was amazing and provided a great reprieve from the heat of the day and a place to relax in the evening. The house staff, Marci and Suzi were very kind and they went out of the way to make us feel welcome.
There were very few negatives, but here they are. It was seaweed season and it was bad (no fault of anyone’s), I was disappointed that the seaweed didn’t get cleared away daily, or at all while we were there. In the rental description it says a continental breakfast is provided daily. For our one week stay we were brought fruit and muffins twice. Everything was delicious, just not what we were expecting. Marci and Suzi cooked dinner for us one evening and it was delicious. I didn’t understand the pay structure and as we were preparing to leave for the airport we were given an additional bill.
Overall it was a great experience and I would highly recommend this home and rental company.

This was our first family vacation since we became grandparents! The house, Casa Cielo, was beautiful. We loved everything about the house. The pool was amazing and provided a great reprieve from the heat of the day and a place to relax in the evening. The house staff, Marci and Suzi were very kind and they went out of the way to make us feel welcome.<br/>There were very few negatives, but here they are. It was seaweed season and it was bad (no fault of anyone&#x2019;s), I was disappointed that the seaweed didn&#x2019;t get cleared away daily, or at all while we were there. In the rental description it says a continental breakfast is provided daily. For our one week stay we were brought fruit and muffins twice. Everything was delicious, just not what we were expecting. Marci and Suzi cooked dinner for us one evening and it was delicious. I didn&#x2019;t understand the pay structure and as we were preparing to leave for the airport we were given an additional bill.<br/>Overall it was a great experience and I would highly recommend this home and rental company.

Just Book It Already

Reviewed on 2021-07-05 by Heather K. , Chambersburg, PA US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This house has everything you need. Private neighborhood. Beach access. Private pool. Close to Tulum. Many nearby attractions (cenotes, ruins, nature parks, etc..). Wonderful housekeepers that can also cook delicious Mexican food. And a wonderful host that was always available and helped us with things like ordering take-out or calling a cab. Plus the house is beautifully decorated and filled with activities, games, and books to keep everyone occupied. You truly get a Mexican experience with many luxuries.

This house has everything you need. Private neighborhood. Beach access. Private pool. Close to Tulum. Many nearby attractions (cenotes, ruins, nature parks, etc..). Wonderful housekeepers that can also cook delicious Mexican food. And a wonderful host that was always available and helped us with things like ordering take-out or calling a cab. Plus the house is beautifully decorated and filled with activities, games, and books to keep everyone occupied. You truly get a Mexican experience with many luxuries.

Absolutely love this house!

Reviewed on 2021-05-03 by Clayton S. , Cottonwood Heights, UT US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This house checked all the boxes for our family! We wanted to take Mom and Dad somewhere special for their 50th wedding anniversary and this house was the perfect fit! It was close to all the places we wanted to visit during our stay, Chichen Itza, Tulum and Coba. Lots of beautiful cenotes and obviously turtle bay right around the corner... I only wish we would have left more time to enjoy the beach right outside the house. The bay is protected by a natural breakwater, so we were able to snorkel from the beach right out back even when the ocean was choppy!

This house checked all the boxes for our family! We wanted to take Mom and Dad somewhere special for their 50th wedding anniversary and this house was the perfect fit! It was close to all the places we wanted to visit during our stay, Chichen Itza, Tulum and Coba. Lots of beautiful cenotes and obviously turtle bay right around the corner... I only wish we would have left more time to enjoy the beach right outside the house. The bay is protected by a natural breakwater, so we were able to snorkel from the beach right out back even when the ocean was choppy!

Perfect family house

Reviewed on 2021-03-20 by Courtney H. , Mexico
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We loved this house. We travelled with another family- 4 kids in total under 10. Plenty of space for everyone. Pool and beach toys for everyone. Kitchen is well stocked to handle a lot of people (plenty of utensils, plates, cups, etc) but I do suggest new cutting boards. AC units in all rooms so everyone could be comfortable sleeping. Spacious bathrooms. Beach! White fluffy sand. A reef break blocked the waves in our bay- this was a huge benefit we didn't know when we booked. It was windy when we went and the waves further north towards town were huge- like red flag- not safe for swimming. Care takers Marci and Suzi were such gems. It was nice knowing that someone that knows where things are, how things worked, etc was close by if you needed them. They also offer chef service- highly recommend! Very safe area, quiet and peaceful. Loved it. Wish I could live there :)

We loved this house. We travelled with another family- 4 kids in total under 10. Plenty of space for everyone. Pool and beach toys for everyone. Kitchen is well stocked to handle a lot of people (plenty of utensils, plates, cups, etc) but I do suggest new cutting boards. AC units in all rooms so everyone could be comfortable sleeping. Spacious bathrooms. Beach! White fluffy sand. A reef break blocked the waves in our bay- this was a huge benefit we didn't know when we booked. It was windy when we went and the waves further north towards town were huge- like red flag- not safe for swimming. Care takers Marci and Suzi were such gems. It was nice knowing that someone that knows where things are, how things worked, etc was close by if you needed them. They also offer chef service- highly recommend! Very safe area, quiet and peaceful. Loved it. Wish I could live there :)

Amazing experience

Reviewed on 2020-11-19 by Geoffrey M. , Siloam Springs, AR US
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a fantastic experience. The hosts were very courteous and accommodating. The house was perfect for to 2 families.

We had a fantastic experience. The hosts were very courteous and accommodating. The house was perfect for to 2 families.

Best Vacation Ever!

Reviewed on 2020-11-02 by Rachel L. , Franklin, TN Unknown
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We have traveled the world and this is my favorite trip so far. The house was a dream (I want to live there!), the caretakers, Marci and Suzy are beautiful people and treat you like family. The manager, Jennifer was like an old friend who makes sure that you are comfortable and well-taken care of. Love this place, cannot WAIT to come back!

We have traveled the world and this is my favorite trip so far. The house was a dream (I want to live there!), the caretakers, Marci and Suzy are beautiful people and treat you like family. The manager, Jennifer was like an old friend who makes sure that you are comfortable and well-taken care of. Love this place, cannot WAIT to come back!

A Beautiful Home that Makes for a Perfect Vacation

Reviewed on 2010-03-17 by Robert F. , Scarborough, NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
We all (8) very much enjoyed our stay. The house is beautiful and well cared for. The manager and staff are exceptional. Everything is kept in tip top shape. We couldn't ask for better. The outdoor oasis with the palms and hammocks is a great place to relax and read as you listen to the caressing surf. It was so enjoyable that we ate in most evenings. I would certainly rent again.

We all (8) very much enjoyed our stay. The house is beautiful and well cared for. The manager and staff are exceptional. Everything is kept in tip top shape. We couldn't ask for better. The outdoor oasis with the palms and hammocks is a great place to relax and read as you listen to the caressing surf. It was so enjoyable that we ate in most evenings. I would certainly rent again.

Reviewed on 2010-01-04 by David G. , New York, NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Casa de Cielo - 26 Oct.- 06 Nov. 2009

Reviewed on 2009-11-08 by Peter G, P. , Sheridan, WY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This is the second time that my family has stayed at Casa Cielo in just over a year. It is a beautiful home, and it works well for our large, mixed family. Guille, Suzana, Marsaille and the kids are one of the biggest reasons that we keep going back. They are wonderful! I hope we will be able to return next year.

This is the second time that my family has stayed at Casa Cielo in just over a year. It is a beautiful home, and it works well for our large, mixed family. Guille, Suzana, Marsaille and the kids are one of the biggest reasons that we keep going back. They are wonderful! I hope we will be able to return next year.

WONDERFUL

Reviewed on 2009-08-24 by Ross B.
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We had a wonderful stay at Casa de Cielo. We are already planning when we can return. The house is fabulous, the view is unparalled, and the people could not be better. Guille(?) came by every day to check on us and Susanna and her husband were the best. When you go, you need to get them to do at least one dinner for you. Best meal and experience of the week. 7 of us and really looking for any excuse to return. BEST HOUSE ON THE RIVIERA MAYA.

We had a wonderful stay at Casa de Cielo. We are already planning when we can return. The house is fabulous, the view is unparalled, and the people could not be better. Guille(?) came by every day to check on us and Susanna and her husband were the best. When you go, you need to get them to do at least one dinner for you. Best meal and experience of the week. 7 of us and really looking for any excuse to return. BEST HOUSE ON THE RIVIERA MAYA.

Beautiful Home!!!

Reviewed on 2009-07-21 by , Ft Worth, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

Beautiful Home!!!

Reviewed on 2009-07-21 by , Ft Worth, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

This home was perfect: the interior decorating as well as the design, the size, and the location. We loved the "yard" where there was some shade for some and SUN for the others. The pool was also a very nice option. But having enormous sea turtles come onto your beach was one of the highlights!

Absolutely terrific, just as advertised

Reviewed on 2009-07-15 by Michael P. , Manchester, VT United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
It was absolutely terrific, just as advertised. It was beautifully appointed with a top-notch staff.

It was absolutely terrific, just as advertised. It was beautifully appointed with a top-notch staff.

Heaven on Earth

Reviewed on 2009-05-26 by Robin C. , United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
When I get to heaven I hope it is exactly like the week I just spent at Casa Del Cielo, S. Akumal. The staff is friendly and accomplished. The vila is lush beyond expectations, and felt like home at the same time. Do yourself a favor and try Susanna's Chilie Rellenos you won't be disapointed. Guille speaks english well so there was never a language barrier, and was quite helpful to us. In short we will beback next year, everyone who went said "How will you top this week?" I said simply "Stay two weeks next year!" Thanks again to Marcia for an easy transaction. Robin

When I get to heaven I hope it is exactly like the week I just spent at Casa Del Cielo, S. Akumal. The staff is friendly and accomplished. The vila is lush beyond expectations, and felt like home at the same time. Do yourself a favor and try Susanna's Chilie Rellenos you won't be disapointed. Guille speaks english well so there was never a language barrier, and was quite helpful to us. In short we will beback next year, everyone who went said "How will you top this week?" I said simply "Stay two weeks next year!" Thanks again to Marcia for an easy transaction. Robin

Recommend update of snorkeling gear, not enough and some not in usable condition is all I could recommend for improvement. The staff and property were beyond expectations. we felt welcome from the moment we arrived and will have fond memories

Reviewed on 2009-04-12 by Robert K. , St. Louis, MO United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
4
of Casa Cielo forever. Suzanna, Marcielle are wonderful people and our grandkids will remember Fatima and Tito and their time playing in the yard. Guille was helpful always. We have many places to visit in this wonderful world if we remain healthy and fortunate to do so but will always have Casa Cielo for our memories and hope to return some day.

of Casa Cielo forever. Suzanna, Marcielle are wonderful people and our grandkids will remember Fatima and Tito and their time playing in the yard. Guille was helpful always. We have many places to visit in this wonderful world if we remain healthy and fortunate to do so but will always have Casa Cielo for our memories and hope to return some day.

Reviewed on 2009-02-23 by , Hastings on Hudson, NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

Reviewed on 2009-02-23 by , Hastings on Hudson, NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5
The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

The only complaint is that we would have liked to have known that the beach was rocky and that you couldn't walk right into the water.

A Piece of Paradise

Reviewed on 2009-01-07 by Ruth M. , Milton, MA United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
A unique casually elegant retreat with spectacular sunrises, a superb and attentive staff.

A unique casually elegant retreat with spectacular sunrises, a superb and attentive staff.

Reviewed on 2008-12-29 by Terry T. , Lousville, KY United States
Overall
4
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Everything was fabulous except the weather was cloudy and cool the last three days.

Everything was fabulous except the weather was cloudy and cool the last three days.

Casa Cielo-24 November - 5 December 2008

Reviewed on 2008-12-21 by Peter G, P. , Sheridan, WY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
The property was everything we had hoped for. It's a beautiful home in a great location. The house staff (Marcial, Susana, and Guille)were fantastic. We would definitely come back to this property in the future and will be sure to tell our friends and neighbors.

Peter Pelissier

The property was everything we had hoped for. It's a beautiful home in a great location. The house staff (Marcial, Susana, and Guille)were fantastic. We would definitely come back to this property in the future and will be sure to tell our friends and neighbors.<br/><br/>Peter Pelissier

what a great trip and wonderful family location!!!!!!

Reviewed on 2008-11-28 by Dave G. , Fargo, ND United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Reviewed on 2008-09-22 by Amber K. , Sisters, OR United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Reviewed on 2008-07-30 by Sandra O. , Enid, OK United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

Great Experience!

Reviewed on 2008-07-26 by Susan W. , Bellaire, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
We will be back!

We will be back!

The house, view, and staff were wonderful. Should have had the cook make more of our meals because her cooking was great. Only complaint I had concerned the ocean at this location. I would have preferred a sand bottom rather than a rocky bottom.

Reviewed on 2008-05-07 by Lynn P. , Austin, TX United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5

Paradise with a capital P

Reviewed on 2008-05-06 by DENNY D. , Lutherville Timonium, MD United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5

While the property was very nice it was the manager and caretakers that made our stay memorable. They made us feel right at home from the time we arrived. Please thank them for all of us.

Reviewed on 2008-04-28 by , Delta, BC Canada
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5

While the property was very nice it was the manager and caretakers that made our stay memorable. They made us feel right at home from the time we arrived. Please thank them for all of us.

Reviewed on 2008-04-28 by , Delta, BC Canada
Overall
4
Services from rental manager
5
Cleanliness
5
Location
4
Property condition
5

A perfect place for a beach vacation

Reviewed on 2008-04-26 by Julie R. , Brooklyn, NY United States
Overall
5
Services from rental manager
5
Cleanliness
5
Location
5
Property condition
5
Casa Cielo is a fabulous home and the perfect place for a beach vacation. We have stayed in a number of different homes in the area and this one is our favorite!! The staff is wonderful, the home is comfortable and the location is perfect!! And great for families. The only problem we had was being scammed by the PEMEX station on our way out of town--beware!!

Casa Cielo is a fabulous home and the perfect place for a beach vacation. We have stayed in a number of different homes in the area and this one is our favorite!! The staff is wonderful, the home is comfortable and the location is perfect!! And great for families. The only problem we had was being scammed by the PEMEX station on our way out of town--beware!!

Reviewed on 2008-04-26 by Jessica G. , Boston, MA United States
Overall
5
Services from rental manager
5
Cleanliness
4
Location
4
Property condition
5
We loved Guille, Suzanna and Marsellie!

We loved Guille, Suzanna and Marsellie!

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