Posted July 3, 2015 by Kay Walten in Riviera Maya Services,Riviera Maya Vacation Tips
We love to be on the cutting edge. Twenty years ago when we heard about this thing called the internet, we started Loco Gringo. Our vacation philosophy has remained the same since our first website in 1996, but how we deliver those vacations has changed. We believe that vacations should be extraordinary in every way. Our local perspective is what makes Loco Gringo vacations extraordinary and we want to add to our local. A Local Concierge is the best Concierge There is something about a local...
Posted June 10, 2015 by Kay Walten in Riviera Maya Services
If you have traveled the free highway between Cancun and Merida, you know that this highway is significantly different from the optional toll road. In the 'old' days the free road was the only way to get to Chichen Itza. It was a well traveled route but with the introduction of the Cancun-Merida toll highway and the new Playa del Carmen-Nuevo Xcan toll highway fewer cars use this route, which may be why improvements are happening. Recently we were driving around and found ourselves on the...
Posted May 27, 2015 by Steve Moen in Riviera Maya Services,Riviera Maya Vacation Tips
Someone asked us the other day why we thought Loco Gringo has weathered the storm of online vacation booking. With large corporate vacation rental websites taking over the travel industry, this Akumal visitor was curious how a midsized agency like Loco Gringo could continue to compete with the Big Guys (those were their exact words). Real People Plan Your Vacation In the world of automatic responses and fast results, it seems odd that a real person on the other end of the phone can make a...
Posted May 8, 2015 by Kay Walten in Riviera Maya Services
We don't know if you remember when we launched the new website and design in October 2013. That was a big push for us, and we are so happy we made the update! Photos, search, and information is more robust on the site with this update, and Loco Gringo Friends are getting into the groove of the change. The new website design was just Part One of new things offered at Loco Gringo. In the past few months we have been busy building, planning and launching some new LG services that will make your...
Posted April 28, 2015 by Kay Walten in Family vacations,Riviera Maya Services
Vista del Mar hotel and condos have been known for ages as one of the favorite places to stay for families and couples visiting the Riviera Maya. Now you will see the property in a whole new light as they rename themselves Del Sol Beachfront. Del Sol Beachfront is the same great staff, service and beachfront location. Bright new colors bring in Caribbean flair to Akumal. Already winter 2016 is booking up, and of course the holidays. Please visit Del Sol Beachfront Hotel and Del Sol...
Posted April 22, 2015 by Kay Walten in Riviera Maya Services
Our dream has come true. The cities of Playa del Carmen and Merida have free WIFI in major parks, squares, residential communities and tourist attractions. The new WIFI falls under the Federal program 'Mexico Conectado', with Merida building its own information website 'Merida - Cuidad Digital - Parques En Linea'. As of March 1, 2015 Playa del Carmen has 25 public spaces with free WIFI and Merida has 125 public spaces with free WIFI. Bottom line for visitors - it is easy to stay in touch...
Posted April 8, 2015 by Steve Moen in Interview with a Local,Riviera Maya Services
We love the people who live in our little pueblo of Akumal, Gessie from Riviera Maya Groceries being one of those special locals. Gessie is fun, loves the area and has been a good friend over the years. I love her perspective and thought you would as well. What, in your opinion, makes this part of Mexico unique and worth visiting? This part of Mexico has a lot to offer! Every place in this area is unique, even if at first sight it seems all the same; beautiful ocean and beaches, really nice...
Posted April 3, 2015 by Kay Walten in Community Organizations,Riviera Maya Activities,Riviera Maya Services
We feel lucky that new activities and cultural events pop up throughout the year along the coast. Someone asked us the other day 'What's new in the Riviera Maya'. After sharing this information we decided to post the answer for all of our readers and visitors. I mean, who wouldn't like to know the latest and greatest things to do in the Riviera Maya? La Joya - Cirque de Soleil Show This was probably one of the most anticipated openings of the year. The soft opening was in November and the...
Posted March 18, 2015 by Kay Walten in Costa Maya,Riviera Maya Destinations,Riviera Maya Services
So there are some very mixed feelings about the new proposed 'Rapid Train' between Playa del Carmen and Merida that will stop at Valladolid, Chichen Itza and Tulum. The 'Transpeninsular Train' would travel at 110 kms per hour and carry up to 400 passengers, and will travel through the Yucatan jungle. Some people love the idea, others are opposed. With change comes two sides to every story, and we have that story. Benefits of the New Transpeninsular Train in the Riviera Maya and...
Posted January 7, 2015 by Kay Walten in Mexico Destinations,Riviera Maya Services
Now this is exciting! A new highway has opened up in Playa del Carmen and takes you to Nuevo Xcan, a small pueblo that is the gateway to Isla Holbox. A 2.5 hour drive from Playa to Isla Holbox has just been cut to an hour! This new highway also decreased the drive time to Merida and Valladolid by 40%. What was close to a full day trip is now a possible half day trip, depending on your intentions. Old Route to Isla Holbox from the Riviera Maya Coast In the old day, we traveled south from Playa...
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"We usually need reservations for 2 to 4 people but for 2 years we needed reservations for 7 to 9 people, adults and kids and they have always done a flawless job in getting the resort we wanted and at the best price too!!"
"LocoGringo.com books total trip packages and I recommend LG to all my friends and even to strangers I hear talking about going to Mexico!!"
"and for the past five years we have used Loco Gringo for every reservation, I'm sorry that we did not find them sooner.
I have been searching Loco Gringo for all these years and one thing I have not yet found ........... someone who is not fabulous to work with. Great people, great owners and a great way to run a business."
--K & DB, Outer Banks, NC,
"I will be bragging about your site to any and all who will listen. Our experience was phenomenal!!!"
"Not sure if we will be returning next summer, but will definitely let you know if we are, as Loco Gringo is the ONLY way to go for us!"
--Lesley P., Texas
"Now is a great time to tell you how wonderful you and your staff are at making it so easy to find and book the best vacations, THANK YOU !"
--Joyce & Hugh,
"Go to the home page or check the forum."
"When we use LG to book a trip we get immediate help with all of our questions in a very timely way by people who know what they are talking about and are extremely helpful, patient, knowledgeable, and congenial. They really get how to do customer service.
Once we book through LG we never have to worry about any of it again. We are always amazed at how smooth and trouble free our bookings through LG have been."
--K.B., Fort Worth, TX
"Loco Gringo has an AWESOME website with great info, it is lots of fun to visit, be sure to join their forums. The forums hold more information and trip reports than you can 'shake a stick at'!"
"She & her new Husband had a fantastic hassle free trip. This was their very first time to Mexico and her comment upon return was " Dad, 7 days is NOT enough time ! " Super job, LG."
--Bernie in Denver,
"It is like having a friend make your reservations for you .... we always feel comfortable knowing LG will be in charge of our arrangements because they know the area first hand, they live there ..... you ask a question and they answer it with good humor and great knowledge of what they speak. I will always recommend Loco Gringo in a heart beat!"
"You always recommend amazing accommodations and we are always comfortable and feel safe. Your staff does a fantastic job at making our vacation each year a ” hassle free ” experience ! All we have to do is ” show up ” and the rest is already taken care of. We will continue in future to use LocoGringo and also continue as we have done already, to highly recommend your company to anyone we know that is planning a vacation."
--Nancy & Bill, Toronto, Canada
"Loco Gringos is the VERY BEST booking site I have ever worked with. They respond to emails promptly, work hard to honor special requests, answer questions etc. They ALWAYS take great care of their customers and are conscientious and professional at all times. We have booked 8 trips with this company and NEVER hesitate to use them or recommend them when traveling to the Riviera Maya."
"Both in 2011 and this year we have booked our room through Locogringo.com. We searched and found a great rate at the resort we wanted, and then Locogringo met that price, and with their booking came their amazing customer service and the peace of mind that if we need anything while we are there we simply need to call. I always get a fast turnaround on any email I send them, and they work so hard to find us the best rates and the rooms we want. We hope to have a long relationship with them, and recommend their site to everyone we know."
--Tim A and Teri A, Salem, UT
"What an amazing company Locogringo is. Every silly question I have.... they answer , If something comes up like a travel day change, adding more people, or whatever it might be... you get a response from a real person ... who seems to love what they do . That is hard to find these days and I really appreciate that."
"We spent a lot of our time sitting on the second floor porch with our feet propped on the railing just staring at the water. Coming home was hard this year..Staying for two weeks still wasn't long enough."
"A company made up mostly of American Expats living in the Riviera Maya with a booking list of many hundreds of properties. Big enough to know each property intimately and small enough to know each customer personally. A level of service simply impossible for the giant companies to provide.
--Jim T., Colorado
"I just wanted to take a moment to say THANK YOU! The trip we booked through Loco Gringo was perfect! The price was exceptionally good and the service was second to none! If you’ve never booked with Loco Gringo before, we *highly* recommend them!"
"It's a great comfort to visit the Riviera Maya and know that Loco Gringo is there to help, if needed. "
--Bryan in IN,
"I have booked most of my Mayan Riviera trips through Loco Gringo and can only say I wouldn't even consider using anyone else to handle my bookings for stays in that area.
Their booking process is simple, fast and friendly, and they will answer your questions and queries until you are completely satisfied that every single detail has been taken care of.
Who else would know the area better than folks who live and work right there? Try to get that level of expertise and knowledge with a booking agent who lives and works several hundred, or even thousands of miles away.
Not only that, but they are genuinely nice people as well, who really care for their customers and the community and area that they call home
Keep up the great work Loco Gringo!!"
"And their amazing website is one of the main reasons we started going regularly to the Riviera Maya and especially Akumal. No other place around the Caribbean has nearly as good a web presence as LG has given this area."
--Dan, St. Louis MO,
"I had contacted you before I left for my first trip to Mexico and all of your recommendations were spot on. I started in Playa Del Carmen and worked my way to Tulum. I had only expected to stay 2 nights there and instead wound up staying for a week-and that still was not nearly enough time. Anyway, I just wanted to say thanks! I will be checking in with you guys as I am tring to plan a trip to Holbox next. That place looks amazing!"
--Louis Skip Gonzalez, Unidos Magazine
"We have been Booking our Riviera Maya vacations from Loco Gringo since 2005. Always Great communication, helpful tips and quick responses to our questions. They were especially helpful when Hurricane Wilma hit and put a stop to our Vacation plans. They made sure we knew about the weather situation and did all the work with re-booking our vacation in Paradise!"
"I would recommend Locogringo to everyone I know. It is such a great service that they provide from researching and booking the perfect place to stay to finding all the needs you could possibly want during your stay. Thanks Locogringo."
"...for your patience with me and making this process go soooo much smoother! I truly appreciate you and the staff at LocoGringo. Thanks again! I can't wait to be sitting on the beach!
Maggie in Colorado"
""I was soooo delighted with the Loco Gringo services. Everything was trouble free and all my questions were always answered promptly. Thanks for a GREAT trouble free vacation!""
"All our Riviera Maya trips have been booked using LocoGringo. We love their service."
"Thanks for everything you have done with Locogringo… the site is great and your staff has been nothing short of incredible when it comes to helping us plan our trips. Maybe we’ll run into you on one of your walks some day."
"So here is a GREAT BIG TEXAS THANK YOU TO LOCO GRINGO for all the awesome, fantastic vacations in Paradise."
"People who “live the area” will want to make sure you enjoy your vacation and come back again!"
"quick and informative replies from Bart ( thanks Bart) , easy booking procedure plus online management of your booking . I am highly impressed."
--Theressa - Middlesex U.K.,
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