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RESERVATIONS AND DEPOSITS
When you request to confirm your reservation we will send you an email with confirmation instructions which will contain a secure link where you can go online and confirm your reservation in 4 simple steps. You will be able to view your reservation, confirm, and make payment. We accept Visa, Master Card and Discover, all payable online. Your payment must be processed and recieved within 3 days of receiving your confirmation instructions in order to hold your reservation.
- If a reservation is made within 60 days of arrival, payment in full is required upon reserving.
- If a reservation is made outside of these 60 days, a 50% deposit is due at the time of reserving to confirm your reservation and balance due date will be 60 days prior to arrival date.
- All holiday reservations require full payment in order for them to be considered confirmed.
- Holidays are defined as the weeks of: US Thanksgiving, Christmas, New Years, and Easter.
- Villa and condo payments cannot be split up between multiple parties. One party has to take responsibility of making the payment of the property.
Once your reservation is processed online you will receive
a confirmation voucher with your reservation details, driving directions and
the check-in instructions for your rental or resort reservation.
SECURITY DEPOSITS
Some properties require security deposits. Please check the property's individual web page on Locogringo.com to see if a security deposit applies.
ACCEPTABLE USE OF RENTAL PROPERTY
Any use of a dwelling other than residential during a family vacation must be approved in advance by the property management and/or owner. Only the number of people reflected in the Rental Agreement are permitted to over-night at the dwelling. No weddings, parties or large gatherings are permissible. There is NO SUBLEASING of the dwelling permitted. Any deviation from these provisions will result in immediate forfeit of your deposit, additional charges to be paid on site and/or eviction.
CHANGE FEES
There will be a $50.00 US dollar change fee for any changes
made on a reservation after the deposit has been made, with the exception of extending the reservation.
WEATHER
There are no refunds due to bad weather or hurricanes; including any inconvenience or complication caused by a hurricane's direct hit, near miss, or significant threat of a hurricane strike. Hurricanes are by nature unpredictable and an act of God. Clients are encouraged to purchase travel insurance to protect their vacation investment.
Please click here for more information about Travel Insurance.
CANCELLATION POLICY
Cancellations are effective on the date written notice is received by Fax or e-mail in our office. If a refund is applicable, the refund will be processed by Loco Gringo within two weeks in the form of a check in US dollars.
The following assessments will apply to cancellations for
HOTELS, CONDOS, and VILLAS in Mexico:
- Cancellation prior to 60 days from arrival date will result in the
forfeit of deposit.
- Cancellation less than 60 days prior to arrival date will result in
the forfeit of 75% of the Total Rent.
- Cancellation less than 30 days prior to arrival date will result in
the forfeit of 100% of Total Rent.
- There are no refunds on cancelled holiday reservations.
- Holidays are defined as the weeks of: US Thanksgiving, Christmas, New Years, and Easter.
The following assessments will apply to cancellations for
ALL- INCLUSIVES in Mexico:
- Cancellations before 20 days prior to arrival date will result in
the forfeit of 1 night's rent.
- Cancellations 20 - 14 days prior to arrival date will result in the
forfeit of 3 night's rent.
- Cancellations 13 - 0 days prior to arrival date will result in the
forfeit of 100% of Total Rent.
- There are no refunds on cancelled holiday reservations.
- Holidays are defined as the weeks of: US Thanksgiving, Christmas, New Years, and Easter.
AS A CLIENT OF LOCO GRINGO:
I understand that Loco Gringo Inc., dba www.locogringo.com (from hereafter referred to as Loco Gringo), is not the source or supplier of the travel services or acccommodation services I have requested, and acts solely as an agent for the actual suppliers of such services. I have been advised that the suppliers, whose names appear in the information supplied to me, are those who are actually responsible for providing the services I have purchased. I consent to, and request the use of, those service suppliers and agree not to hold Loco Gringo Inc., www.locogringo.com, responsible should any of these suppliers: 1) fail to provide the travel or accommodation services I have purchased; 2) fail to comply with any applicable law; or 3) engage in any negligent act of omission that causes me any sort of injury, damage, delay or other inconvenience.
Any use of a dwelling other than residential must be approved in advance by the property management and/or owner. Only the number of people reflected in the Rental Agreement are permitted to over-night at the dwelling. No weddings, parties or large gatherings are permissible. There is NO SUBLEASING of the dwelling permitted. Any deviation from these provisions will result in immediate forfeit of your deposit, additional charges to be paid onsite and/or eviction.
I will review my travel documents for accuracy upon receipt and understand that I may contact Loco Gringo if I have any questions.
I understand that Loco Gringo portrays the properties as they are to the best of their ability and that Loco Gringo has no responsibility for changes in the rental properties or problems arising there from. Loco Gringo is not liable for any injuries, accidents, theft or misfortune that may occur during my stay. Any questions or complaints regarding the reserved property(s) during my stay shall be directed to on-site property staff and/or management of said property(s).
TRAVEL INSURANCE- FOR YOUR PROTECTION!
I understand that I am urged to take out adequate insurance coverage to protect my vacation investment against cancellation due to illness, flight cancellations, etc. I understand that in the event of becoming ill during our vacation, or having to cut our vacation short, all hospital and medical expenses are my responsibility and I shall not be entitled to any refund either total or partial. I accept that Loco Gringo and its employees are not responsible for, nor will I attempt to hold Loco Gringo liable for any claims, losses, damages, costs, expenses, delays or loss of enjoyment, of any nature or kind whatsoever resulting from events beyond Loco Gringo or a supplier's reasonable control, including but not limited to acts of God, flight cancellations or changes, strikes, labor disputes, lockouts, threats or acts of terrorism, acts of war or declared war, hurricanes or other weather conditions.
I, the renter/leasee of said dwelling offered for rent by by Locogringo.com, understand and agree to abide by ALL the terms and regulations set forth in this document, and as the renter/leasee, I agree to be held financially responsible.
Please click here for more information about Travel Insurance.
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U.S. Departments of State and Homeland Security -- Western Hemisphere Travel Initiative
ALL PERSONS traveling by air between the United States and Canada, Mexico, Bermuda and the Caribbean region are required to present a passport or other valid travel document to enter or re-enter the United States.
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